Help Center

Find answers to common questions, browse our knowledge base, or contact our support team for personalized assistance

Quick Start Guide

1

Find Opportunities

Go to Tools → Grant Discovery, setup your profile, and generate AI matches

Start Discovery
2

Use Advanced Features

Access breakthrough technologies via Advanced Features menu

Explore Features
3

Get AI Help

Ask Flora AI for guided assistance on any feature

Chat with Flora

FAQ

Find answers to frequently asked questions

Browse FAQ

Knowledge Base

Detailed guides and documentation

Explore Guides

Community Forum

Connect with peers and share expertise

Join Discussion

Contact Support

Get personalized help from our team

Contact Us

Platform Policies & Documentation

Security Practices

SOC 2 compliance, data protection, and security frameworks

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AI Ethics Policy

Responsible AI, bias mitigation, and transparency measures

View Ethics

Accessibility Policy

WCAG 2.1 AA compliance and inclusive design standards

View Accessibility

Platform Features

Review the platform's grant writing tools and compare plan availability.

Review Platform Features

Common Questions

Try These First

Most questions can be answered instantly with these self-service options

Flora AI can help with these topics. Check important details with support:

Guided assistance • Feature explanations • Navigation help • Best practices